Delete Your Account

Operated by Axo Technologies. Last updated: 10 September 2026

This page is for users of the Axo Business Intelligence and Axo Expert mobile apps and the axobi.in marketplace, operated by Axo Technologies. You can request deletion of your account and the personal data associated with it at any time.

How to request deletion

1. Email hello@axobi.in from your registered email address, or include the mobile number you registered with, and write "Delete my account" in the subject.
2. State which app your account belongs to: Axo Business Intelligence (customer app) or Axo Expert (professional app).
3. We will verify the request against your registered contact details - we may send a one-time code to your registered mobile number to confirm it is you.
4. Your account and associated personal data are deleted within 30 days of a verified request, and we confirm by reply once done.

What is deleted

• Your account and profile (name, phone number, email, saved addresses).
• Your device push-notification tokens and login sessions.
• Your chat messages and, for professionals, your public profile, portfolio photos and videos, and service listings.
• Your saved location data and preferences.

Also deleted, for job seekers

• Your job profile and your public talent profile link.
• Your CV files.
• Your job applications, and your details in the candidate records businesses keep on Axo.
• Your Skill Arena tests, ratings, head-to-head results and voice interview transcripts. Your certificates stop verifying.
• The companies you follow and the endorsements you received.

What is kept, and for how long

• Order and booking invoices and payment records: kept for up to 8 years as required by Indian tax and accounting law, no longer linked to an active account.
• Records of fraud or abuse investigations, where applicable, for as long as the law requires.

Also kept, for job seekers

• If a business placed you in a job, the placement, payroll and invoice records that business must keep under Indian tax and labour law, for as long as the law requires.

Deleting some data without closing your account

You can edit or remove your name, email, and saved addresses in the app under your profile, and you can revoke location permission in your phone's settings at any time. To delete other specific data (for example your chat history) without closing the account, email hello@axobi.in with the details and we will action verified requests within 30 days.

Deleting some job data without closing your account

From your job profile page you can switch your public profile off, hide your photo, switch off "open to work", remove your CV or delete your job profile.

Questions

See our Privacy Policy or write to hello@axobi.in.